Proponent Technologies is a leading IT Solution and Application Support provider company in India. We work 24/7 for providing excellent support for IT Solution and Application.
Proponent Technologies offers functional and technical Application support through flexible plans and pricing models. We provide constant maintenance and support while reducing cost through our onsite-offshore model.
Our application support services includes application improvements, second-level help, patches, updates, security and practical upgrades. where Application Support Analysts support IT services delivered to users within an organisation, enabling the required business processes needed for the business to be successful. By default, it means they enable people to execute their responsibilities within their relevant business processes. We ensure our customers keep up their product either through bug fixes and upgrades.
The following attributes are essential in successfully developing a career within Application Support:
Communication skills & active listening
Language skills (in some cases)
Empathy with users
Investigation & diagnostic skills
Patience and understanding
Acceptance of ownership